Onboarding Engagement Score
Onboarding Engagement Score: Level of customer engagement during onboarding.
Formula
Engagement Score = Weighted average of engagement indicators (0-100)Computable definition
Not computable as a single formula
Weighted average of engagement indicators (attendance, responsiveness, task completion, logins) whose weights the markdown does not define.
From an agent: with the GASP MCP server, call
lookup_metric({ "name": "Onboarding Engagement Score" }) .
What It Tells You
Customer investment in onboarding success.