GASP
Engineering Delivery Metrics (DORA) Operational

Mean Time to Recovery (MTTR)

Mean Time to Recovery (MTTR): Time to restore service after a failure.

Also known as: MTTR

Formula

MTTR = Average of (Recovery time - Failure time)

Computable definition

The canonical formula in the GASP formula grammar. The MCP server compiles it to SQL over the datasets listed below.

avg(field.recovery_time)

Unit: minutes

Notes: recovery_time is minutes from failure to service restored per incident (ontology field), so the formula averages it directly. Mean Time to Resolve (mttr) is a separate metric that reads started_at and resolved_at.

Data requirements

Grain: Per event · Frequency: Per deploy · Aggregation: event · Staged: no · Main source: Incident Management.

Field Dataset Type
recovery_time incident integer
started_at incident timestamp
Example SQL (Postgres)
SELECT (SELECT AVG(recovery_time) FROM incident WHERE started_at >= :period_start AND started_at < (:period_end + INTERVAL '1 day')) AS mean_time_to_recovery_mttr

From an agent: with the GASP MCP server, call lookup_metric({ "name": "Mean Time to Recovery (MTTR)" }) or generate_query({ "metric": "Mean Time to Recovery (MTTR)", "adapter": "<your adapter JSON>" }).

Benchmarks

  • Elite: Less than 1 hour
  • High: Less than 1 day
  • Medium: 1 day to 1 week
  • Low: More than 1 week

What It Tells You

Resilience and recovery capability.

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